support

iNetFoods™ Framework

Customer Support

Further to designing, developing, and implementing Web applications and business solutions, iBacs also serves its clients as a support partner. iBacs takes care of on-going technical support for all the project implementations and deliveries. This service is extended to the customised Software solutions, applications, and product customisations and enhancements. We have a team of support personnel who hand hold a client right from a project implementation stage to incident based technical support on an on-going basis. Our clients also have an option of hiring a fulltime technical support personnel to provide product support to their end customers.

iBacs provides

  • E-mail Support.

    Chat & Instant Messaging Support.

    Telephone Support for critical incidents.

    Remote trouble shooting for critical issues like server errors.

    Online support.

Numbers to Note

  • Sales and Support

    Phone: 02921 000 218

  • Opening Hours:

    Monday To Friday: 9.00AM - 6:00 PM (UK Time)

  • After Sales and Technical Support

    Phone: 0845 65 222 18

  • Opening Hours:

    Monday To Friday: 6.00AM - 4:00 PM (UK Time)